Privacy policy

1. Data controller

Your personal data controller is:

2. What data we collect

• First name, last name – for order processing.
• Email address – for order confirmation and communication.
• Phone number – for delivery coordination.
• Delivery address – for order delivery.
• Payment information – handled by the payment provider (Klix); we do not store card data.
• IP address and browsing data – for site functionality and statistics.

3. Purposes of data use

• Processing and delivering orders.
• Communicating with customers about order status.
• Financial accounting and legal compliance.
• Customer service and complaint handling.
• Site improvement and statistical analysis.

4. Data retention

We retain personal data only as long as necessary for contract performance and legal requirements (typically up to 10 years from the transaction date). After that, data is securely deleted.

5. Your rights

Under GDPR you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request erasure of data ("right to be forgotten").
• Restrict data processing.
• Receive your data in a structured format.
• File a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).

Send requests to: info@apisbaltic.com

6. Cookies

The site uses cookies for functionality and analytics. Read more in the cookie policy.